Contact

For information regarding membership registration, orders, shipping, exchanges, and other matters, please also refer to the "User Guide" and the relevant product pages.

Please note that we are unable to respond to inquiries unrelated to the use of this store.
Depending on the nature of your inquiry, we may direct you to another support contact. Thank you for your understanding.

For inquiries regarding the following, please contact the support desk for the relevant service:
- Products purchased from other stores
(Mrs. GREEN APPLE OFFICIAL LIVE GOODS STORE, TOoKA BASE, POPUP stores, live venues)
- Live event information and tickets
- Fan club-related matters